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Business Analysis

A professional Business Analysis, followed by the preparation of the Requirements Document, provides the foundation upon which the entire project rests. Synergy provides experienced, knowledgeable Business Analysts to work closely with clients; identify and document the changes required to achieve project goals; and lay the foundation for achieving the project’s desired results.

For Global Manufacturer of Mining and Construction Equipment…

The company’s North American division called on Synergy for help in developing a new warranty data system. The new system needed to centralize and manage the data, and make it accessible for decision makers in various business units across the firm.

The team started by making a detailed statistical business analysis of the current system. The analysis revealed that the required data was scattered throughout many business divisions, and that the system would ultimately support many functions and units within the company. The resulting requirements document provided the foundation for the new system’s design and function. The project provided:

Upgrades to the infrastructure, to enable it to support the solution
The development of a Business Process Management (BPM) workflow-based system that would not only centralize and organize existing data, but also accept and assimilate new data, create a variety of comprehensive reports, and generate automatic e-mail reminders related to warranty dates and claims
A solution, methodically delivered in six separate phases
A solution requiring integration & expertise in various languages and tools including K2 BlackPoint, InfoPath 2007, and SharePoint 2007.
On time delivery, delivered within budget
Improvements in workflow, productivity, and processes
Additional benefits: The system is also used to improve product design and manage costs, which, in the long run, translate into improved customer service and a stronger bottom line for the company.
Onsite/offsite delivery model to reduce core I.T. costs for client.
For Nationally Recognized Health Insurance Company
Synergy’s healthcare consultants have prior experience in the healthcare industry, and thus are well qualified to analyze healthcare company systems and problems, and provide remedies. Synergy began working with the healthcare insurance provider in 2005 to address challenges related to its rapid growth, changes in the industry that were affecting day-to-day operations, and the functioning of its health plan administration system, “Facets”.
The company’s I.T. platform needed updating, and its Facets application, a very robust health plan administration software app, had developed problems after being modified over and over to deliver much more than it was originally designed to provide. The environment of constant change and growth necessitated an in-depth analysis of what the organization needed from its systems both immediately and in the coming years.
Since 2005, many projects have been completed by Synergy to provide a more powerful infrastructure, better security, faster performance, more accurate data transfer and availability, and automated functions between providers and members. All of these improvements mean better service for health plan members, as well as time and money saved avoiding problem resolution. Project work included:
An ROI study, conducted at the clients request, to determine what kind of savings in terms of money and hours the company could expect with the new system, over time.
A Sybase to Oracle conversion.
A POS module update to enable access to accumulator data.
Development of a script to properly identify FSA data for claims processing
Creation of a storage and viewing system for archived auditing data
Development of a procedure to automatically restore members with separation events
A Facets capitation re-structure project
Ongoing maintenance & support
 
Additional details on projects for which Synergy provided Business Analysis Services are available by clicking on the links below:
Synergy Provides Full Range of Services to World’s Largest Solar Module Manufacturer
Health Plan Administration Software & Services Firm Turns to Synergy for Expertise
Synergy Provides All Levels of Business and I.T. Professionals for World’s Largest Scientific Staffing Provider
Synergy Provides Analysis of Infrastructure & Costs to Justify New Platform Migration for Global Pharmaceutical Manufacturer
Synergy Analysis and Solution Helps Pharmaceutical Manufacturer Ensure Safe Shipping and Handling of Hazardous Chemicals
Auto Manufacturing Company’s Financial Services Division Realizes e-Business Capabilities with Synergy’s Help
Synergy Helps Global Financial Services Company with Growth, Acquisitions and Relocation
Synergy Provides 10+ Years of I.T. Services and Project Expertise to World’s Largest Supplier of Automotive Electronics
Synergy Provides End-to-End Project Expertise Including Business Analysis to Global Transportation Industry Supplier
Synergy’s Global Pricing Solution Ensures Price Accuracy for Hundreds of Products Shipped Internationally
 
Call or e-mail Synergy to arrange an informative, no-obligation consultation today.
Let’s discuss your goals together. Ph: 1-877-411-7274; E-mail: sales@synergycom.com.